Client feedback is very important to us. It means we can celebrate our successes, and also use negative feedback to inform our training, staff development and processes.
If you feel like at any point you need to speak to us about your feedback, please contact us using the details below.
Starting a relationship on the Right Terms You met the Client for the first time, they were impressed with your suggestions and ideas, a fee has been agreed and off you go. While you are in this ‘honeymoon’ period, everything seems positive, but the position may change as the contract progresses, and situations may arise […]
RICS PII Consultation – Might This Impact Your Practice? We had hoped to bring members news of any confirmed changes to the RICS Approved Minimum Wording for Professional Indemnity Insurance (PII) within our Spring bulletin. These amendments, highlighted within the RICS Consultation document, were due to be in place by 1st April though, at the […]