Client feedback is very important to us. It means we can celebrate our successes, and also use negative feedback to inform our training, staff development and processes.
If you feel like at any point you need to speak to us about your feedback, please contact us using the details below.
We are increasingly aware that some Practices have found themselves required to seek FinancialConduct Authority (FCA) Authorisation, usually at the behest of certain lenders unwilling it seemsto rely on RICS Regulation as a Designated Professional Body (DPB). This does mean that the practice is subject to the Financial Ombudsman Service (FOS), the FCA’sfinancial services dispute […]
RICS PII Consultation – Might This Impact Your Practice? We had hoped to bring members news of any confirmed changes to the RICS Approved Minimum Wording for Professional Indemnity Insurance (PII) within our Spring bulletin. These amendments, highlighted within the RICS Consultation document, were due to be in place by 1st April though, at the […]
